{"xsrfToken":"05ea24c50a5b41df06d9f91cb376416145824b19_lout","branding":{"id":"4","key":"sup","name":"Contactify Support","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b5f4cbe4-54db-4ea8-8fa5-ffef9bed025f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MGMxOWExNC01ZWVlLTRkZDUtYjFlZC01MDRlNjRiYWVjYjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI1ZjRjYmU0LTU0ZGItNGVhOC04ZmE1LWZmZWY5YmVkMDI1ZiI6WyJyZWFkIl19LCJleHAiOjE3MzUyMTQ5MjIsIm5iZiI6MTczNTIxNDMyMn0.hwlI-Ao27DHDmXdvO7WiKdflVHmYbjLmo_UmXaW2854&client=70c19a14-5eee-4dd5-b1ed-504e64baecb7&mode=fit","logoId":"b5f4cbe4-54db-4ea8-8fa5-ffef9bed025f","isLogoAvailable":true,"helpCenterTitle":"Welcome to the contactify Help Center!","sharedPortalName":"contactify Help Center ","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"localeDisplayName":"Italian (Italy)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the contactify Help Center!","sharedPortalName":"contactify Help Center ","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#422982","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d2d84b4c-3650-4c72-8e03-851172e7cca1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MGMxOWExNC01ZWVlLTRkZDUtYjFlZC01MDRlNjRiYWVjYjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQyZDg0YjRjLTM2NTAtNGM3Mi04ZTAzLTg1MTE3MmU3Y2NhMSI6WyJyZWFkIl19LCJleHAiOjE3MzUyMTQ5MjIsIm5iZiI6MTczNTIxNDMyMn0.1c2f1fCWwgfie_PGLzh8GNbu4K-tElPqAfaQTAQH3SE&client=70c19a14-5eee-4dd5-b1ed-504e64baecb7&height=300&mode=fit","bannerMediaApiFileId":"d2d84b4c-3650-4c72-8e03-851172e7cca1","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"sup","projectId":10025,"serviceDeskId":4,"name":"Contactify Support","description":"<p>Welcome! You can raise a request for Contactify Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"57","name":"GDPR Deletion Request","descriptionHtml":"","callToAction":"GDPR Deletion Request","introHtml":"<p>You'd like to use your \"Right to erasure\" and get all your data deleted from our systems.</p>","icon":10526,"iconUrl":"https://contactify-ag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[16],"key":""},{"id":"52","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://contactify-ag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[16],"key":""},{"id":"51","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://contactify-ag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[16],"key":""},{"id":"67","name":"Report Incorrect Translation","descriptionHtml":"","callToAction":"Report Incorrect Translation","introHtml":"<p>If you notice any incorrect translations, please use this to provide feedback.</p>","icon":10487,"iconUrl":"https://contactify-ag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[16],"key":""},{"id":"55","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://contactify-ag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[16],"key":""},{"id":"49","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://contactify-ag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[16],"key":""},{"id":"53","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://contactify-ag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"69","name":"Layout for NFC card design","descriptionHtml":"<p>Please make sure to design your NFC card using the right measurements. Click onto the following link to get a detailed instruction.<br> <a href=\"https://contactify-ag.atlassian.net/servicedesk/customer/portal/5/article/425164810\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://contactify-ag.atlassian.net/servicedesk/customer/portal/5/article/425164810</a></p>","callToAction":"Layout for NFC card design","introHtml":"<p>You want to upload your standard design for your NFC card? Just upload your pdf here</p>","icon":10525,"iconUrl":"https://contactify-ag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[],"key":""}],"reqGroups":[{"id":16,"name":"General"}],"orderMapping":{"16":[67,57,49,51,52,55]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"de00d31f-ffea-3193-93d5-c1ac448a5664","appLinkName":"System Confluence","appLinkUrl":"https://contactify-ag.atlassian.net/wiki","spaceKey":"SUP1","spaceName":"Contactify Support","spaceUrl":"https://contactify-ag.atlassian.net/wiki/spaces/SUP1","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":4,"kbLinkDomainURLs":["https://contactify-ag.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MGMxOWExNC01ZWVlLTRkZDUtYjFlZC01MDRlNjRiYWVjYjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUyMTU1MjIsIm5iZiI6MTczNTIxNDMyMn0.WpmbgFkcrm2gGwBSO8ZXzGxFSJ9ej6GJl_i-HglSGsU","targetCollection":"upload-project-10025","endpointUrl":"https://api.media.atlassian.com","clientId":"70c19a14-5eee-4dd5-b1ed-504e64baecb7","tokenDurationInMins":20}},"reqCreate":{"id":52,"projectId":10025,"form":{"name":"Other questions","descriptionHtml":"","callToAction":"Other questions","intro":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","instructions":"","icon":10549,"iconUrl":"https://contactify-ag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/52","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/52","calendarParams":{"firstDay":0,"date":"2024-12-26T12:58:42+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"de00d31f-ffea-3193-93d5-c1ac448a5664","appLinkName":"System Confluence","appLinkUrl":"https://contactify-ag.atlassian.net/wiki","spaceKey":"SUP1","spaceName":"Contactify Support","spaceUrl":"https://contactify-ag.atlassian.net/wiki/spaces/SUP1","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":4,"kbLinkDomainURLs":["https://contactify-ag.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MGMxOWExNC01ZWVlLTRkZDUtYjFlZC01MDRlNjRiYWVjYjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUyMTU1MjIsIm5iZiI6MTczNTIxNDMyMn0.WpmbgFkcrm2gGwBSO8ZXzGxFSJ9ej6GJl_i-HglSGsU","targetCollection":"upload-project-10025","endpointUrl":"https://api.media.atlassian.com","clientId":"70c19a14-5eee-4dd5-b1ed-504e64baecb7","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}